You can view all our official policies — including the Terms & Conditions, Refund Policy, and Privacy Policy — on our ‘TERMS & POLICIES’ page. This page outlines important information regarding our services, data protection practices, and responsibilities.

You may request a hardcopy booklet from us or download it from our 'SEND A CASE' page.

We happily accept both! Visit our 'SEND A CASE' page to learn more.

Yes, we provide pick-up and delivery within Klang Valley and most parts of Selangor.

For locations outside these areas, we use courier services.

Please refer to our SEND-A-CASE and TERMS&POLICIES page for full details.

Every restoration comes with a two (2)-year warranty.

You may check our pricelist for estimated turnaround times based on materials. Don't have it yet? Let us know!

Yes, we offer rush services with an additional cost.

Yes, we do! We offer various custom abutments. Contact us for further discussion.

Senior technicians perform quality checks at every stage to ensure top-notch results.

In Klang Valley and most of Selangor, we collect adjustments within 24 hours.

Outstation clients need to courier the case back to us.

We have a dedicated customer service team that can communicate directly on all information related with the case.

Absolutely, our customer support is well-trained to help with case planning and provide expert consultation to ensure the best solutions for your patients. We’re also available to help with shade-taking in your clinic or our lab if needed.

We conduct in-house training for our technicians and collaborate with industry experts. Additionally, we actively participate in regional trade shows to stay up-to-date with the latest technological advancements and techniques.

We offer a strict 30-day credit term. Note that overdue payments may affect service continuity.