Sales Representative

Job Description:

• Identify, prospect, and develop new business opportunities with dental clinics and private practices across Klang Valley, including Kuala Lumpur and Selangor.

• Build and maintain strong relationships with dentists, clinic owners, and purchasing decision-makers through regular clinic visits, presentations, and follow-ups.

• Actively promote the laboratory’s full range of dental products and services, including crown and bridge restorations, implant prosthetics, zirconia, e.max, and digital workflow solutions.

• Manage and grow existing customer accounts by monitoring case activity, identifying upselling opportunities, and ensuring consistent client satisfaction.

• Coordinate closely with internal production and customer service teams to ensure smooth case handling, timely delivery, and effective communication with clients.

• Address customer inquiries, feedback, and service-related issues promptly and professionally to maintain long-term client relationships and retention.

• Maintain accurate and organized records of sales activities, customer interactions, pipeline progress, and territory performance using internal reporting systems.

• Consistently achieve monthly and quarterly sales targets while contributing to overall business growth and market expansion.

• Stay updated with current dental industry trends, competitor activities, and clinic needs to support effective sales strategies and market positioning.

• Participate in training and continuous learning initiatives to strengthen product knowledge, communication skills, and industry understanding.​

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​Requirements:

• 2–4 years of B2B sales experience

• Experience in healthcare, dental, or medical devices industry is preferred

• Strong communication, presentation, and relationship-building skills

• Self-motivated, proactive, and comfortable working independently in the field

• Possess own transport and willing to travel within KL & Selangor daily

• Diploma or Degree in any discipline; business or science background is an advantage

• Proficient in Bahasa Malaysia and English; Mandarin is an added advantage

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What We Offer:

• Competitive basic salary with attractive commission structure

• Travel and mobile allowances

• EPF, SOCSO & EIS contributions

• Annual leave and medical benefits

• Full product and industry training provided

• Long-term career development opportunities within an established dental laboratory

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Let's grow together!

Talk to us at +6012-5530 883 / e-mail us at omegadenlaboratory@gmail.com

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